Thousands of e-rickshaw drivers in Delhi-NCR claim they are facing serious problems due to the BAT BMS app, with many vehicles reportedly becoming unusable. Drivers say their daily income has been affected, EMIs are still due, and their families are struggling.In this ground report, The Lallantop speaks directly to e-rickshaw drivers to understand what is happening on the ground. We explore how the BAT BMS system works, why drivers are protesting, and what they believe is causing their vehicles to stop operating.
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Production: Neeraj Kumar
Video Editor: Prashant Mishra
